Ramblings

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“We’re sorry.” “I’m sorry to hear that.” “Very sorry, but it’s out of our hands.”

We’re having to utter these sorry little phrases more and more these days, but not relating to any issues with our products. These are being made in response to reports of shipping issues, where damaged goods, lost or missing packages, inconvenience from signatures being required, and excessive shipping costs all seem to be on the increase lately. In addition, our once chirpy pick-up/delivery drivers seem to be generally disgruntled of late, and they put it down to the “Amazon Effect”.

So, what exactly is the Amazon Effect?

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You can’t seem to be able to get away from it these days; politicians throwing out what may or may not be real facts in response to questions. This typically involves bombarding the interviewer with staccato statements that may or may not be correct and that require research before being able to call into question.

What happened to the good old rhetorical question? You know, interviewer asks a question and gets a question back in return. That’s always been a standard stalling technique, but now seems relegated for use when factual fire isn’t working.

I had a sorta close/mildly similar instance last week, but my experience involved phone company employees, not politicians.

I was in the UK when I picked up the bug.

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I’ve just read a report suggesting that internet sales are really hurting the traditional chain stores. The number and frequency of retail stores that are closing in shopping malls is really quite alarming as more and more customers prefer to shop online from the comfort of their home.

In England recently I had to battle for space in a narrow country lane with a home delivery van from a supermarket. Nowadays you can order online and your weekly necessities are delivered right to your door, even to a remote shepherd’s hut in the middle of the moor.

If there are any remaining butchers, bakers, or candlestick makers left in English villages, they seem somewhat doomed. It’s enough to send you down to the pub for a pie and a pint, except they, too, are also closing in droves.

It seems social media is taking the place of traditional face-to-face social interaction.

Online shopping has become so easy, even returning stuff is a breeze. If something you bought doesn’t make you look as glam as you thought it would, or doesn’t do what you thought it would do, or if you simply don’t like it, then you can return it; no fuss, no muss. The web retailers now have really slick and well organized return systems that make this aspect of the transaction painless while not making it seem like you’re being punished for being such a dufus for ordering the wrong thing in the first place.

So, what’s not to like, and how does this relate to stuff we need for our boats?

Feynman diagram dreamstime m 89989487In the wake of the recent celebrations of science and scientists, I could not let the occasion go without a mention of the late Richard Feynman. For those of you not familiar with the name, Feynman, as well as being a brilliant scientist, was also a fascinating human being and a bit of a maverick who delighted in upending normal thinking and throwing the occasional curve-ball.

In his second book “What Do You Care What Other People Think: Further Adventures of a Curious Character?”, Feynman describes how he was once intrigued at how the brain tracks time, and was curious to see how accurately he could gauge one minute by counting.

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